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Response Computing has been providing computer solutions for businesses since March 2002. The company was set up with the objective of providing a quality, fast and friendly computing service to people and businesses in and around the North of England.
We pride ourselves on our customer care and our commitment to keeping up-to-date with technical developments.
We deal with any make and model of computer, laptop or Apple Mac, as well as with computing peripherals such as printers, scanners, MP3 players, IPods, digital cameras etc.
Business users have the option to book our engineers on a ‘per call’ basis, or to take out one of our tailor-made support packages.
Per call rates are £44 per hour, including VAT. To book an appointment with one of our engineers on a ‘per call’ basis please telephone 0871 2882079, or email:
info@responsecomputing.co.uk
Contract customers take priority over ‘per call’ clients, and our support packages are tailored to meet the exact requirements of your business.
We will arrange a site visit to discuss your needs, and take an inventory of your IT equipment. We will then put together a support package to enable your IT to work at maximum efficiency for your business.
We can be on hand to help with problems that arise; we understand the urgency and importance of quick response times, and we offer telephone and remote support, as well as on site assistance.
We believe that a system or network that is well managed and maintained stays reliable for longer. We work hard to keep your system or network clean and virus-free by means of a regular service plan.
Hardware support and management can be difficult with different ages and makes of equipment. That’s why we evaluate all of your equipment, check which items are still covered under manufacturer’s warranties, and tailor a package accordingly - with allowance for depreciation in future years. We also offer discount on hardware support on equipment purchased directly from Response Computing..
Software and Network support is available 9.00am – 5.30pm through our Engineer Hotline - a telephone number that is known only to our support contract customers - and remote assistance is also available if required.
The performance of regular and secure data backup is vital to every business; we have a number of solutions to assist you.
Other options available to contract clients include:
Replacement of any faulty hardware.
Website – hosting / managing / email & solutions.
System care – pro-active system/network upkeep and servicing.
Printers – servicing and upkeep.
We can also offer support contracts with guaranteed response times if required.
To book an onsite appointment with one of engineers regarding a business contract please telephone 0871 2882079, or click on the link below:
corporate@responsecomputing.co.uk
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